About Us

About 365 Care Needs

Quality People. Compassionate Care. Reliable Support.

365 Care Needs carer helping an older woman stand up from her bed

365 Daysof Compassionate Care

WHO WE ARE

Quality People. Compassionate Care.

At 365 Care Needs, we believe that exceptional care begins with the right people. Behind every quality care service is a team of dedicated professionals who understand the importance of compassion, respect, responsibility and reliability. Our purpose is to help care providers access the right people to support their teams and deliver positive care experiences for the individuals who depend on them.

We provide healthcare staffing and care-support solutions designed around the needs of care organisations and the people they serve. We understand that maintaining appropriate staffing levels is essential to the smooth running of a care environment. Whether a provider requires additional staff to cover an unexpected absence, temporary support during a particularly busy period, or professionals for longer-term staffing requirements, we aim to offer a flexible and considered approach.

Our focus goes beyond filling vacancies. We recognise that every care setting has its own routines, responsibilities, expectations and challenges. That is why understanding our clients' requirements is an important part of our approach. By learning about their service, staffing needs and expectations, we can work towards providing professionals whose skills and experience are appropriate for the role.

We value the people who work within the care sector and understand the difference they make every day. Healthcare assistants, support workers and registered nurses all contribute to the wellbeing, safety and dignity of the people they support. We aim to connect care providers with professionals who take these responsibilities seriously and approach their work with kindness, professionalism and respect.

At 365 Care Needs, we believe that reliable staffing, clear communication and strong working relationships are essential to supporting quality care. We aim to build lasting partnerships with care organisations by understanding their needs, responding thoughtfully to their requirements and maintaining a consistent focus on service quality.

Our commitment is simple: to support care providers with dependable staffing solutions while keeping people, dignity and compassionate care at the centre of everything we do.
365 Care Needs — supporting the people who make a difference, every day.

OUR MISSION

Making Quality Care Possible

Our mission is to support healthcare providers by connecting them with suitable, skilled and compassionate care professionals who understand the importance of delivering respectful, person-centred support.

We aim to make staffing more manageable for care organisations by offering flexible solutions that respond to their changing requirements. We recognise that care providers need more than staff availability; they need people who understand their responsibilities, respect the individuals they support and contribute positively to the wider care team.

Through a people-focused approach, responsible recruitment and a commitment to professional standards, we aim to help our clients maintain continuity, confidence and quality in their care services.

We also believe in recognising and supporting healthcare professionals, whose knowledge, dedication and compassion make a meaningful difference to individuals, families and communities.

OUR VISION

A Better Standard of Care

Our vision is to become a trusted healthcare staffing and care-support partner, recognised for our commitment to quality, reliability, compassion and professional integrity.

We aspire to build strong relationships with care providers and healthcare professionals, helping create care environments where individuals feel safe, respected, understood and supported.

By focusing on the quality of our people, the strength of our partnerships and the needs of those receiving care, we aim to contribute to a more dependable and compassionate care sector.

We believe that meaningful improvements in care begin with people who care about what they do. Our vision is to support those people and the organisations that depend on them, every day.

OUR CORE VALUES

What We Stand For

Compassion and Empathy

We believe that care begins with understanding. Every individual has their own experiences, preferences, concerns and support needs. We value healthcare professionals who approach people with kindness, patience and empathy, helping individuals feel comfortable, respected and listened to.

Quality and Professionalism

We recognise the importance of professional conduct, relevant skills, appropriate experience and responsible working practices. Our approach is centred on matching people to suitable roles and maintaining the standards expected within healthcare and care-support environments.

Reliability and Responsibility

Care providers need staffing support they can plan around and communicate with confidently. We aim to respond promptly, communicate clearly and manage staffing requirements responsibly, recognising the importance of dependable support in day-to-day care operations.

Dignity and Respect

Everyone deserves to be treated as an individual, regardless of age, background, ability or circumstances. We value privacy, independence, personal choice and respectful communication, supporting a person-centred approach to care.

Teamwork and Partnership

Good care depends on people working together. We aim to build positive relationships with care managers, healthcare professionals and service teams, encouraging clear communication, cooperation and a shared commitment to the wellbeing of the people receiving care.

Continuous Improvement

The needs of care providers and individuals can change over time. We value learning, feedback and professional development, and aim to improve our service through reflection, responsible practice and attention to changing care requirements.

OUR APPROACH TO QUALITY AND COMPLIANCE

Quality, Safety and Professional Standards

A Responsible Approach to Recruitment

We recognise that providing staff to care environments carries important responsibilities. Suitable recruitment processes, appropriate checks and role-specific requirements are essential to helping protect the people who receive care.

Our approach should include verifying identity, reviewing relevant qualifications and employment history, obtaining appropriate references, completing the necessary criminal record checks and confirming any professional registration required for the role.

Skills and Role Suitability

Different assignments require different competencies. We aim to understand the responsibilities of each position and consider whether a professional's qualifications, experience and training are appropriate for the role.

Training and Development

Learning and development are important in a changing care environment. We recognise the importance of relevant mandatory training, appropriate induction and additional training where required for an assignment.

Safeguarding and Confidentiality

Safeguarding, respect for privacy and responsible handling of personal information are fundamental considerations in care. Professionals must understand their responsibilities, follow applicable policies and report concerns through the appropriate channels.

Working in Partnership

Quality is a shared responsibility. We aim to work constructively with clients to understand their policies, site-specific requirements, induction arrangements and expectations for staff performance.

Our objective is to support responsible staffing practices that place the safety, dignity and wellbeing of individuals at the centre of service delivery.